Processing Time. All orders are processed and shipped within 24 business hours. Occasionally, shipments may be delayed due to high order volumes. Shipping Methods & Times. We offer a variety of domestic (US) and international shipping options. Shippi
Yes, we do ship internationally, but availability depends on your location and the platform you ordered from. Some funnels and product listings are US-only, so if your order was placed through one of those, we will contact you, issue a refund, and re
Once your order ships, you’ll receive an email with a tracking number. You can use the link provided to monitor your package’s progress through USPS: USPS Tracking. If you haven’t received your tracking information, please contact us at hello@empower
If your order hasn’t arrived, follow these steps to determine its status:. 1. Check Your Order Details. Review your order confirmation email for the shipping address and order date. 2. Track Your Package. Use the tracking number from your shipping co
We’re happy to help if you need to make a change, but it depends on whether your order has already shipped. If your order hasn’t shipped yet:. We can edit your order by removing items you no longer want and refunding you for those. If you’d like to a
If you entered an incorrect shipping address, here’s what you need to know:. If the package has not been shipped yet:. Contact us immediately at [email protected] with the correct address. If the order hasn’t left our warehouse, we can update
At Empowered Cooks, we do our best to make sure every order arrives safely. However, once a package leaves our facility, the shipping carrier assumes responsibility for delivery. If your order appears to be lost in transit:. Contact our support team
Sometimes carriers mark packages as delivered before they actually arrive. If your order shows as delivered but you can’t find it, here are a few steps to try:. Check around your property, mailbox, porch, or garage. Carriers may leave packages in a s
If you received the wrong item, please contact us at [email protected] with your order number and a photo of what you received. We’ll work quickly to resolve the issue.
If you received an incorrect item, please contact us as soon as possible at [email protected] with your order number and a photo of the item if possible. Here’s what will happen next:. We will review your order and confirm the mistake. We will
If you purchased a digital product by mistake, here’s our policy:. If you have already downloaded, accessed, or used the digital product:. We cannot issue a refund once the product has been downloaded or accessed. Please see our full Refund Policy fo
Sometimes deliveries take longer than expected due to reasons outside of our control, such as carrier delays, weather, or other unforeseen circumstances. Here’s what you can do:. Check Your Tracking Information. Use the tracking number provided in yo