Shipping & Returns

About Us

Pine & Pepper

Once your order ships, you&#x2019;ll receive an email with a tracking number. You can use the link provided to monitor your package&#x2019;s progress through USPS: <a data-start="303" data-end="370" rel="noopener" target="_new" href="https://tools.usps.com/go/TrackConfirmAction_input">USPS Tracking</a>.If you haven&#x2019;t received your tracking information, please contact us at <a data-start="449" data-end="473" rel="noopener">hello@empoweredcooks.com</a>, and we&#x2019;ll check the status for you and provide the tracking details as soon as possible.

Once your order ships, you’ll receive an email with a tracking number. You can use the link provided to monitor your package’s progress through USPS: USPS Tracking. If you haven’t received your tracking information, please contact us at hello@empower

How do I track my order?

Orders & Shipping

What is your shipping policy?

Do you ship worldwide?

My order never arrived, what can I do?

Can I edit or add anything to my order?

I entered the wrong shipping address. What can I do?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here

What do I do if I receive the wrong item in my order?

I received the wrong item, what should I do?

I accidentally purchased a digital product, can I get a refund?

My order is taking longer to arrive than I expected, what can I do?

What is your cancellation policy?

When will I get my refund?

Do you offer refunds or exchanges?

How do I cancel my order?

What’s your return policy?

How do I start a return?

Returns & Refunds

I didn't receive my digital items, how do I access them?

I subscribed to Cooking with Cathy / Air Fryer Unleashed / Video Recipe Catalog, but I can't access. What should I do?

How do I track my order?Updated a day ago