I received the wrong item, what should I do?Updated 10 hours ago
If you received an incorrect item, please contact us as soon as possible at [email protected] with your order number and a photo of the item if possible.
Here’s what will happen next:
We will review your order and confirm the mistake.
We will provide instructions and a prepaid return shipping label for the incorrect item.
Once the item is returned (or in some cases, you may be instructed to keep it), we will ship the correct item to you immediately.
If applicable, we will provide tracking information for your replacement shipment.
Note: We aim to process replacements as quickly as possible so you receive the correct item without unnecessary delays.