My order is taking longer to arrive than I expected, what can I do?Updated 2 months ago

Sometimes deliveries take longer than expected due to reasons outside of our control, such as carrier delays, weather, or other unforeseen circumstances. Here’s what you can do:

1. Check Your Tracking Information

   • Use the tracking number provided in your shipping confirmation email to monitor your package.

   • Carriers often provide updates on delays, exceptions, or attempts to deliver.

2. International Orders May Take Longer

   • Orders shipped internationally can experience longer transit times due to customs processing, local postal services, or international shipping restrictions.

3. Contact the Carrier

   • If your package is significantly delayed, you can contact the carrier directly for more details.

   • Provide your tracking number and any relevant order information.

4. What We Can Do

   • While we cannot control shipping times, we can help by verifying shipment details and providing proof of shipment to the carrier.

Tips to Minimize Future Delays:

• Ensure your shipping address is accurate at checkout.

• For international orders, consider allowing extra delivery time when planning your purchase.