My order is taking longer to arrive than I expected, what can I do?Updated 10 hours ago

Sometimes deliveries take longer than expected due to reasons outside of our control, such as carrier delays, weather, or other unforeseen circumstances. Here’s what you can do:

1. Check Your Tracking Information

   • Use the tracking number provided in your shipping confirmation email to monitor your package.

   • Carriers often provide updates on delays, exceptions, or attempts to deliver.

2. International Orders May Take Longer

   • Orders shipped internationally can experience longer transit times due to customs processing, local postal services, or international shipping restrictions.

3. Contact the Carrier

   • If your package is significantly delayed, you can contact the carrier directly for more details.

   • Provide your tracking number and any relevant order information.

4. What We Can Do

   • While we cannot control shipping times, we can help by verifying shipment details and providing proof of shipment to the carrier.

Tips to Minimize Future Delays:

• Ensure your shipping address is accurate at checkout.

• For international orders, consider allowing extra delivery time when planning your purchase.