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Returns & Refunds

What is your cancellation policy?

Orders can only be cancelled before they are processed for shipping. If you’d like to cancel your order, please email us right away at [email protected] with your order number. You will receive confirmation of your cancellation if we’re able t

When will I get my refund?

Once we receive and inspect your returned item, we’ll send you an email update. If your return is approved, we’ll issue a refund to your original payment method within 10 business days, minus the return shipping and restocking fees listed below. To k

Do you offer refunds or exchanges?

Yes, refunds are available for eligible items returned within 30 days of purchase. To qualify, the item must be unused, in its original packaging, and in the same condition you received it. Please note:. Digital products are non-refundable (see Non-R

How do I cancel my order?

To cancel an order, email [email protected] with your order number as soon as possible. If your order has not yet shipped, we can cancel it and issue a refund. Once shipped, cancellations are not possible - but you may be eligible to start a r

What’s your return policy?

Timeframe: Returns are accepted within 30 days of purchase. Eligibility: Items must be unused, in the same condition as received, and in original packaging. Perishable / discounted / limited edition items are not eligible for return. Non-returnable:

How do I start a return?

Our return policy allows returns for unused items in their original packaging purchased within 30 days. Please note that perishable, discounted, or limited-edition items are not eligible for return. To start a return:. Contact us at hello@empoweredco